About the role
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Perform continuous monitoring of enterprise systems and environments to detect, assess, and respond to potential incidents in real time. - Support incident declaration and classification, ensuring timely identification and escalation of critical incidents based on defined criteria and SOPs. - Assist in initiating and supporting incident bridge call…