About the role
Job Summary The customer support rep for CallPass handles inbound and outbound calls, provides product information, and assists customers through timely resolution. Must have good communication skills, a willingness to learn, and self-motivation. Duties and Responsibilities Respond timely to customer issues, working to resolution utilizing all resources available Manage inbound calls, emails, chats, and/or interactive voice response systems Ability to memorize, recall, or research answers quick…